Support Coordination

BET is here to help you explore housing options, pursue work opportunities, and establish a strong supportive support network.

Who can access these services?

Support Coordination is funded by the National Disability Insurance Agency (NDIA) and is allocated to assist you with implementing your plan. When you’re developing your NDIS Plan, talk to your planner about the assistance you may need.

Understanding your NDIS plan

Becoming an NDIS participant and starting your plan can be an exciting and challenging time. Finding the right services, coordinating a range of supports and keeping everything on track – there’s a lot to think about.

BET’s experienced Support Coordinators can work with you to get your National Disability Insurance Scheme (NDIS) plan up and running.

This service ensures you can access the supports you need and live the life you choose.

We are here to help you get the most from your NDIS Plan.

We will be there for the long haul.

When you start with BET, we’ll spend some time with you face-to-face to get to know you. We’ll talk about your goals and needs and discuss the services you would like to access.

Your Support Coordinator will check in with you and your service providers regularly to make sure things are working well. Reports are produced during key milestones, and a meeting is organised near the end of your plan to talk about your future goals and needs.

What our services offer

Level 2 – Support Coordination

This level will assist you to strengthen your ability to connect and coordinate informal, mainstream and funded supports in a complex service delivery environment. This includes resolving points of crisis, developing capacity and resilience in your network and coordination supports from a range of sources.

Your support coordinator can help you to:

Get your plan started and link to services
Identify support options (funded, mainstream and informal)
Investigate options
Understanding how your funding can be used
Manage how you use the funding in your plan
Reach decisions about services
Set up service agreements with providers
Start your services and make sure things are going well
Address barriers to engaging with services or using your plan
Resolve service delivery issues
Actively manage and adjust your supports due to your changing needs
Manage multiple/complex supports from a range of services which intersect with mainstream services
Crisis resolution and developing resilience
Monitor money spent and report outcomes for you/NDIA
Prepare for your review

Level 3 – Specialist Support Coordination

This level is coordinated within a specialist framework necessitated by specific high-level risks in your situation. The support is time limited and focuses on addressing barriers and reducing complexity in the support environment, while assisting you to connect with supports and build capacity and resilience.