Training & Development

Course Description

MAPA® is a behaviour management system that teaches skills for assessing, managing, and responding to risk behaviour. The focus is on verbal de-escalation, prevention, and early intervention. Safe physical intervention options are also taught, to be used only as a last resort.

The programme gives you an effective framework for decision making and problem-solving. You’ll leave the course equipped with the skills and confidence to champion a culture of Care, Welfare, Safety, and Security.

Certificates are typically valid for 3 years from the date of issue.

Cost

Free for BET staff

Dates and Registration (select location)

• Adelaide, South Australia
• Wodonga, Victoria
• Aubrey, NSW

Course Delivery and Assessment Requirements

The training is delivered face-to-face over a full day consisting of seven theory units and one practical unit, whereby participants will be required to demonstrate the use of physical disengagements.

Course topics include.

• The Crisis Development Model
• Non-Verbal Communication
• Paraverbal Communication
• Precipitating Factors, Rational Detachment, Integrated Experience
• Staff Fear and Anxiety
• Decision Making
• Physical Interventions – Disengagement Skills
• Post Crisis

Entry Requirements

Participants must have the physical capacity to perform the practical demonstrations.

This training is for support staff working with NDIS Participants.

The training introduces Support Workers to some of the fundamentals of the NDIS, including the human rights framework and important concepts such as ‘person centred care’, ‘dignity of risk’ and ‘informed consent’. It provides strategies to support decision making, as well as how the NDIS Code of Conduct applies to choose and control.

Cost

Free for BET staff

Dates and Registration (select location)

• Adelaide, South Australia
• Wodonga, Victoria
• Aubrey, NSW

Course Delivery and Assessment Requirements

The training is delivered face-to-face over a half a day the course is done in conjunction with NDIS record keeping essentials.

Course topics include

• Know the underpinning legal and human rights and how to put them into everyday practice
• Know how to support people in a person-centred way
• Know how to support people in a way that enhances and embraces the individual’s values and beliefs
• Respecting dignity of risk
• Know who can and how to support decision-making
• Know your role in supporting people to make complaints List some strategies to increase choice and control

Managers, team leaders and frontline workers all need to ensure participant records and case notes are kept and are ‘audit ready’. This course has been developed with Support Workers in mind and should be undertaken alongside our organisational specific requirements.

Cost

Free for BET staff

Dates and Registration (select location)

• Adelaide, South Australia
• Wodonga, Victoria
• Aubrey, NSW

Course Delivery and Assessment Requirements

The training is delivered face-to-face over a half a day the course is done in conjunction with Choice and Control.

This course provides an overview of:

• Why record keeping is important.
• Who may access records and for what purposes?
• How record keeping forms part of your audit.
• The foundations of good record keeping.
• The importance of progress notes
• Incident, complaint, and behaviour support reporting considerations
• Documenting decision making

BET Group is committed to ensuring we provide a high-quality service that is responsive to the changing needs of our participants.  BET Group will continuously improve practices, procedures and training to ensure that staff have the resources, skills and tools to keep participants safe while respecting their rights to choose and control.

BET Group has signed up to an e-learning platform for all staff training.

Medication Training

BET Group has processes in place to ensure that only appropriately skilled and qualified staff are involved in the administration, storage, and disposal of medications. BET Group achieve this by:

1. A new e-learning module (information below)
2. BET Group engage RNs to undertake further practical competency-based assessments of your medication administration practices
3. BET Group have implemented a Self-Assessment Checklist for staff to ensure they are aware of their responsibilities (attached)
4. BET Group will regularly review and implement the Medication Policy and Procedure

Medication training will be implemented with the e-learning program, and you will receive a link via your email linked to your Deputy account.

The following staff are required to complete this program:

• Support Workers
• Senior Support Workers
• Team Leaders
• Coordinators

The program takes approximately 40 minutes to complete, and you will be issued with a Certificate upon receiving 100% in the questionnaire.

This training is required to be completed annually.

Please upload your Certificate to Care Vault by Friday 15 October 2021.

‘Through their eyes’ (Formerly knowns as Child safe environments) has been developed by the Department of Human Services in line with the Children and Young People (Safety) Act 2017 and explores child abuse and the legal obligation for mandated notifiers to report suspicion of risk of harm in Children and Young people. This program is suitable for all South Australians not working in an education setting.
Note: this course has superseded the previous ‘Child safe environments’ course any current ‘Child safe environments’ certificates you hold are compatible with the new course.

Topics include:

• child protection in context, values and attitudes
• legislative obligations when working with children and young people (including screening obligations)
• risk and harm — abuse-related trauma
• sexual abuse and online grooming
• responding to disclosures
• child safe environments in organisations
• reporting a reasonable belief of risk and harm.

Safe environments training supports participants to understand types of risk of harm to children and young people, including:

• neglect
• psychological/emotional harm
• domestic violence
• sexual abuse, and
• physical abuse.

If you are concerned about attending this program, please speak to the BET facilitator (Amy Grace on 0883666550 or email Amy@betgroupglobal.com.au ) before attending the course to discuss your options.

NEW IN 2021

BET Group is committed to ensuring we provide a high-quality service that is responsive to the changing needs of our participants.  BET Group will continuously improve practices, procedures and training to ensure that staff have the resources, skills and tools to keep participants safe while respecting their rights to choice and control.

BET Group introduces an  e-learning platform for all staff training.

Over the next few months, All BET Group staff will be enrolled into online training modules, and you will be required to complete these and load the certificate to Care Vault.  A range of courses will be available, both:

• mandatory training to be completed within specific time periods to maintain your employment; and
• suggested training to develop your skills in your role and develop your understanding of the NDIS system.
• We are committed to promoting from within and we will continue to invest in our staff professional development.

The training below is available for all BET staff at no cost. Training and Development will roll out the modules in South Australia by end of October 2021 and Victoria by December 2021.

Rights and Responsibilities for

participants

• Disability Induction Program
• Disability Safe: Bullying Awareness, Food
• Safety, Impairment, Infection Control,
• Medication Management
• Manual Handling for Disability Support
• Workers
• Working with People with Disability
• Human Rights and You – eLearning &
• Resources
• Understanding Abuse – eLearning &
• Resources
• Managing Stress and Building Resilience

Provision of Support

• Person-Centred Practices Across
• Cultures – Resources
• Support Decision Making
• Participation Project – Resources
• Child Safe Standards
• Foundations of Positive Behaviour
• Support Films
• Reliable Record-Keeping Webinars

Provision of Supports

Environment

• Leading Work Health & Safety in the
• Disability Sector
• Get Ready to Assist Clients with
• Medication
• Recognising Restrictive Practices – Zero
• Tolerance
• Trauma Films
• Positive Cultures Films

Provider Governance and

Operational Management

• Managing Change and Communication
• Business Writing Skills
• Communication Essentials
• Coaching The Coach
• Conflict Resolution
• Dealing with Complaints and Difficult
• Customers
• NDIS Simple Financial Management
• Safeguarding for Boards – Resources
• Adapting to the NDIS
• NDS First-Response Evacuation
• Instruction
• Sustainable Service under NDIS
• The Science and Art of Realising Human
• Potential
• Documenting Records

Participant’s and staff safety remains our number one priority. To find out more about the training programs on offer in your state,

Please email hradmin@betgroupglobal.com.au or call us on 1800 951 581.