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Training & Development

Courses Available

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Foundation Program

Course Description

MAPA® is a behaviour management system that teaches skills for assessing, managing, and responding to risk behaviour. The focus is on verbal de-escalation, prevention, and early intervention. Safe physical intervention options are also taught, to be used only as a last resort.

The programme gives you an effective framework for decision making and problem-solving. You’ll leave the course equipped with the skills and confidence to champion a culture of Care, Welfare, Safety, and Security.

Certificates are typically valid for 3 years from the date of issue.

Cost

Free for BET staff

Dates and Registration (select location)

  • Adelaide, South Australia
  • Wodonga, Victoria
  • Aubrey, NSW

Course Delivery and Assessment Requirements

The training is delivered face-to-face over a full day consisting of seven theory units and one practical unit, whereby participants will be required to demonstrate the use of physical disengagements.

Course topics include.

  • The Crisis Development Model
  • Non-Verbal Communication
  • Paraverbal Communication
  • Precipitating Factors, Rational Detachment, Integrated Experience
  • Staff Fear and Anxiety
  • Decision Making
  • Physical Interventions – Disengagement Skills
  • Post Crisis

Entry Requirements

Participants must have the physical capacity to perform the practical demonstrations.

Understanding Choice and Control

This training is for support staff working with NDIS Participants.

The training introduces Support Workers to some of the fundamentals of the NDIS, including the human rights framework and important concepts such as ‘person centred care’, ‘dignity of risk’ and ‘informed consent’. It provides strategies to support decision making, as well as how the NDIS Code of Conduct applies to choose and control.

Cost

Free for BET staff

Dates and Registration (select location)

  • Adelaide, South Australia
  • Wodonga, Victoria
  • Aubrey, NSW

Course Delivery and Assessment Requirements

The training is delivered face-to-face over a half a day the course is done in conjunction with NDIS record keeping essentials.

Course topics include

  • Know the underpinning legal and human rights and how to put them into everyday practice
  • Know how to support people in a person-centred way
  • Know how to support people in a way that enhances and embraces the individual’s values and beliefs
  • Respecting dignity of risk
  • Know who can and how to support decision-making
  • Know your role in supporting people to make complaints List some strategies to increase choice and control

NDIS Record Keeping Essentials

Managers, team leaders and frontline workers all need to ensure participant records and case notes are kept and are ‘audit ready’. This course has been developed with Support Workers in mind and should be undertaken alongside our organisational specific requirements.

Cost

Free for BET staff

Dates and Registration (select location)

  • Adelaide, South Australia
  • Wodonga, Victoria
  • Aubrey, NSW

Course Delivery and Assessment Requirements

The training is delivered face-to-face over a half a day the course is done in conjunction with Choice and Control.

This course provides an overview of:

  • Why record keeping is important.
  • Who may access records and for what purposes?
  • How record keeping forms part of your audit.
  • The foundations of good record keeping.
  • The importance of progress notes
  • Incident, complaint, and behaviour support reporting considerations
  • Documenting decision making

 

Contact Us

We believe that everyone should have access to the very best support and housing, enabling them to live well and thrive. At BET Group Global we are able to support you in all Australian states.

Our team of qualified, committed and professional staff love what they do, so get in touch to discuss your needs or those of a loved one.

Contact Us